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Testimonials

We do get notes from satisfied customers once in a while, though I think most customers would rather be working out a new song than writing an email. So, many thanks to those who have taken the time to write!
     Below are unsolicited comments from customers, displayed with permission. Just to let you see what they're telling us privately about their ICO Bulls...
 
 
12-Hole BG
Hey Bill,
I hope you are well. The bass G ocarina has arrived. This is another great one from Song Wei. This is my third ocarina from him and it needs to be said how well his instuments behave when playing the top notes. Usually that's where ocarinas I tried from other makers fall short. This bass G here (just like my ICO double C and contra bass C) goes to the highest notes without any major effort and it does that with clarity and strength. I think this attribute demonstrates Song Wei's great skills and knowledge. It must be challenging to shape a lump of clay to produce the right sounds, otherwise my ocarinas from other manufacturers wouldn't be completely neglected and I wouldn't be drawn to my ICO collection every day. Song Wei surely understood what makes an ocarina play well. I am looking forward to trying more ICO instruments in the future.
Kind regards,
Merseyside, U.K   2024-11-12
 

 

Triple BC

Hi Bill,
I just received the ocarina and I had to email you to say I am thoroughly impressed! I don't know how you manage to make such a light, ergonomic triple bass with such beautiful tone and natural breath curve, but I will definitely cherish this ocarina for life. 
Many Thanks,
Massachusetts, U.S.A   2024-11-10
 

 

Contrabass CBC
Hi Bill.
Got my CBC ocarina today. I love it. It's massive and cool as h***.
I find it really easy and comfortable to play. And the tuning is great too.
Can't believe such a good instrument can be bought for such a low price.
Take care.
Örebro, Sweden   2024-10-31
 

 

12-Hole BG

I received my 12-Hole BG ocarina about a week ago. Just wanted to let you guys know that I'm very happy with my purchase. It's got a warm, sweet and earthy tone that I like very much. For me it's the perfect instrument to bring with me and play outside in nature. 
I wouldn't be surprised if I at some point ordered another instrument from you guys. That contrabass ocarina looks tempting, but for now I'll stick to my BG one :)
Take care

Örebro, Sweden   2024-10-6

 


 

12-Hole SC + Oak Leaf Triple BC Extended Range

Hi, I would like to purchase two ocarinas. I would like a standard 12-hole soprano C and an Oak Leaf Bass Triple Chamber Extended Range in C.

This will be my second purchase through Imperial City Ocarina and I LOVED my previous order so I'm very happy to be ordering from you again! I am getting the triple chamber for me and the soprano for a close friend who loved the sound of my soprano when I played it for him.
Pennsylvania, U.S.A.   2024-9-5

 


 

Oak Leaf Triple AC
Hello,
I received my triple Alto C ocarina today and love it! Thank you!
I really want a triple bass tuned to C now. Can I arrange that with you?
California, U.S.A.   2024-8-30
 

 

12-Hole AC
Heyo Bill,
Just wanted to let you know that I received the ocarina, and I'm loving it! It instantly became my favourite out of the 5 that I have at the moment. It seems to have it all in looks, ergonomics and sound. No complaints whatsoever. The only thing I regret is that I didn't ask for my name "Bambi" to be carved into the side. I'll be keeping that in mind for my next order :)
Hope you and Song Wei are doing well, too! Wishing you both a happy summer!
Thank you again!
Ontario, Canada   2024-7-19
 

 

Triple AF Extended Range
Hey Bill
The ocarina arrived today! I am very happy with it! I love the smooth sound compared to most porcelain ocarinas and it fits really well in my hands. It is very comfortable to hold for a long time, despite being heavier than my other ocarinas (which makes it feel more sturdy). Thank you so much for your excellent customer service!
Hope you are having a great day!
Montana, U.S.A.   2024-6-25
 

 

11-Hole Dragon Xun BC
Hi Bill
My xun has just arrived and I am utterly delighted with it. 
It is absolutely beautiful and the sound so mesmerising it feels like it is coming from another world. I am so happy that I took a chance.
Thank you to you for making it possible and please pass on my deep gratitude to Master Song Wei.
With very best wishes
Buckinghamshire, U.K.   2024-6-7
 

 

11-Hole Contrabass CBC
Hello bill. I just received the ocarina and I wanted to say it sounds amazing. Please convey my thanks and appreciation to Song Wei. I will definitely be ordering again soon!

Arkansas, U.S.A.   2024-6-4

 


 

12-Hole AC

Dear Imperial City Ocarina,

Thank you so much for the well crafted ocarina. It arrived two days ago on Sunday morning, catching me off guard by how fast the shipping process was. I've been enjoying the little masterful creation of Song Wei ever since, and now I know Imperial City Ocarina is where only the best ocarinas are made! Thank you for the great customer service and amazing product, and I hope Imperial City Ocarina gets the respect and publicity it deserves.

Illinois, U.S.A.   2024-4-30

 


 

11-Hole Contrabass CBC
Hey Bill,

I received my contrabass ocarina today... it's epic! Seriously it exceeded my expectations.

I already had one ICO bass C ocarina that I bought here in the UK second hand and based on the quality of that I decided to buy this contrabass, but I really didn't expect it to be this good! I don't speak Chinese, I wish I would, please forward my compliments to Song Wei. Honestly, the tone and reliability is amazing.

Really sweet sound from this instrument! Thanks a lot.

Kind regards,

Merseyside, U.K.   2024-4-30
 

 

12-Hole SG

I just wanted to have a follow up email regarding the ocarina i purchased. I purchased this for my husband, as he is a lifelong fan of the game Zelda. He absolutely loves it, and appreciates the care that went into the making of his ocarina. He has been playing it every day, and loves the padded carrying case that it came with. Thank you so much for your company’s attention to detail and care for your product.

Thank you again,
Kentucky, U.S.A.  2024-2-17
 

 

Custom Triple AC and custom Triple BC

The ocarinas arrived today, and they are such a huge bang for the buck! Purple clay ocarinas (normally, purple clay ocarinas are a lot pricier) sold at a lower price, yet are on-par if not, higher quality than the pricier professional ocarinas from mainstream brands. It's such a shock that ICO isn't more popular than Songbird, Fokalink/Stein, or STL, as ICO ocarinas are so much better than those brands! On top of their amazing ocarinas, they have excellent customer service! Bill is an amazing person to talk with about ocarinas and any custom requests, while Song Wei is a grandmaster craftsman who can pull just about anything off! (If he's unable to do a custom request, Bill will let you know and give you good, legitimate reasons why). As for my order, I had specific custom requests, primarily to make the 3rd chamber pinky hole a full diatonic note (D instead of C#) and extend the range up by a 4th on the Alto Triple, and a 5th on the Bass Triple. All triples have a standard of the pinky hole on chamber 3 having the C# note and changing it the way I did is hard to do, but Song Wei nailed it! If Song Wei can nail my order and produce phenomenal ocarinas, I know he can produce phenomenal ocarinas for you!

Texas, U.S.A.  2024-1-25

 


 

Double BC

Hello Bill, 

I just received the ocarina today! Shipping was very fast and it arrived in pristine condition. It sounds incredible! Thank you very much for this beautiful instrument. I look forward to purchasing more ocarinas in the future 

Kind regards,

California, U.S.A.  2023-12-28

 


 

12-Hole BC

Hi Bill, the ocarina plays wonderfully, thanks and well done to the maker yesyes

Thanks

Down, U.K.  2023-12-27

 


 

12-Hole BC

My triple bass ext range arrived in perfect condition last week and greatly exceeded my expectations. It plays beautifully and is perfectly in tune. It is now my favorite and most played ocarina out of the bunch. I recently acquired an ocarina from [a different company] and was sorely SORELY disappointed in their quality. I wanted to right that wrong by purchasing another masterpiece from Song Wei. I would like to buy the Alto Double Chamber Mini, Key of C.

Virginia, U.S.A.  2023-11-3

 


 

Quad BC

.......OH MY GOODNESS GRACIOUS!!!!!smileysmileysmiley This Ocarina is GORGEOUS, BEAUTIFUL, AMAZING and OUTSTANDING!!!!!!!!!!smileysmileysmiley  THANK YOU VERY VERY MUCH for my Ocarina...You Guys are GREATLY appreciated!!!smileysmileysmiley  I am waiting EVER SO PATIENTLY for my Xun to come!!!!!smileysmileysmiley

 

Later he wrote back....

Hello AGAIN, Mr. Bill, Thank you VERY much for taking the time out of your lovely Day/Night to reply to me!!!smiley  I don't just like it....I AM IN ABSOLUTE LOVE with this Ocarina!!!smiley  Yes, Mr. Bill, you may use my comments in your testimonials Page!!!smileysmileysmiley  That would be an OUTSTANDING HONOR!!!!!smileysmileysmiley

 

Later he wrote back again....

It hasn't been a Day yet and I am in ABSOLUTE LOVE with this Bull Style Ocarina!!! Mr. Bill, Song Wei did an EXCELLENT and POWERFUL Effort to make HIGH QUALITY and INCREDIBLE Instruments!!! My Quad BC Ocarina has such a beautiful, calming and enchanting tone to it...VERY Mellow and earthy sounding!!! Song Wei and friends do the Ocarina community a HUGE favor by creating timeless and superb Instruments!!! Imperial City CAN BE trusted and they sell their Instruments at a REALLY REALLY reasonable price...DEFINITLY worth the time and patience!!!

MUCH love goes to Song Wei for making a fantastic Ocarina that I will enjoy forever!!!smileysmileysmiley

South Carolina, U.S.A.  2023-11-28

 


 

12-Hole BC

I love my Bass C Ocarina!  It sounds Beautiful and is so much lighter than I expected. It's very comfortable to hold and play. Thanks so much!

Mississippi, U.S.A.  2023-7-23

 


 

Triple BC Cantata

Hi Bill,

I received my triple BC Cantata a while ago, and I wanted to tell you that everything is perfect, I love it! After a period getting used to it, it's now my most used ocarina.

Song Wei did an impressive job on this ocarina! I love the sound, the ergonomics are great, and it looks very nice. Even the protective pouch is really nice!

Thanks again to you two!

Best regards,

Hauts-de-Seine, France  2023-6-7
 

 

12-Hole AC, 12-Hole AF

I recently purchased two ocarinas from you and must say- I am so happy about these babies. They were the first ones I can play in tune easily and also I like your homepage with thorough information about your products. Please give my best wishes to Song Wei too!

I would like to extend my range and get a Bass Double Chamber Extra, Key of C ocarina too.

Harjumaa, Estonia  2023-5-22

 


 

11-Hole CBC, Triple BC, 12-Hole BG

 

 

 

 

 

 

 

 

 

 

 

 

Hi Bill,

I just wanted to let you know I have received the ocarinas. Please pass on my gratitude to Song Wei for his craftsmanship. They all play beautifully and I am very pleased.

Thanks,

Colorado, U.S.A.  2023-5-17 

 


 

12-Hole AC, Oak Leaf Double BC, Xun AF, Xun AD, Xun BC

 

 

 

 

 

 

 

I have received the ocarinas and xun on yesterday. I have been able to spend a couple of hours on their playing.
     They look great and they sound even greater.

     The holes of the double bass ocarinas were bigger than I expected, but after 30 minutes of practice it's now ok, my fingers have find the proper way to close the holes. The left pinky will have to learn how to deal with the weight of the double ocarina with no rest while paying, but it was something I knew about before purchasing. I was aware that a double bass is somewhat heavier than an Alto 12 holes, thus no surprise, only muscle strengthening through practicing.

     The low A and low B are so easy to get in the proper pitch on both ocarinas.

     The double chamber is something quite new for me thus I do struggle a little with chamber switching and with the proper breath level to play in tune on the second chamber (I play too sharp for the time being), but again practice will make me become fluent.

     The tone of both ocarinas is crystal clear, pure as water or light, though and I can hear the deep clay sound and the earthy soil in them. Great achievement..

     The Xun embouchure will take some practice to master, as of today the lower notes are Ok to achieve, but the upper note from B to F are a little more difficult to get a sound with.

     It's the other way around for the Irish flute for example, where the high C to G are fine and relatively easy to sound, while the bottom D is difficult to sound at all. Practicing Irish flute and Xun will help me to improving my embouchure on both.

     A lot of practice in front of me, but fun and and pleasing work with such great musical instrument. So happy with my purchase.

Brittany Region of France   2023-2-23

 


 

Crazy Range Quad BC
Hi Bill,
I wanted to let you know that I received my ocarina today and I love it, especially the lower chambers. The sound is soft and mellow. The instrument is in tune and it's a real pleasure to pick up and play to relax at the end of the day. I'd like to thank Song Wei for his skilled crafting and you for being such a helpful and friendly person. I will definitely recommend to other players and consider buying more from you in the future.
yours sincerely
Luxembourg Province, Luxembourg   2023-02-14
 

 

Triple BC Extended Range

Hi Bill,

My Bass Triple Chamber Extended Range, Key of C ocarina arrived about three weeks ago.

The sound of my instrument is absolutely beautiful. Clear, not airy or fuzzy, but in the same time it’s warm and mellow. The whole ocarina is very resonant even when I’m playing on the higher chambers. Lovely and relaxing. Also I’m pleased with the natural, organic look of the clay. 

The padded case fits nicely, giving good enough protection against lighter damage.

I started playing on a little Alto C 12-hole ocarina not long ago. At first, my new Bass Triple Camber ocarina felt extremely heavy. I was able to play on it for a short period of time, but I felt my thumbs falling off. After thee days it got significantly better, after three weeks I don’t even notice the weight anymore. So don’t worry, just be patient and give time for yourself.

For me, chamber switching between the two lower chambers is a bit challenging, it still takes time to organize my fingers above the holes. I try to practice just on easy little children’s songs. Switching between the higher chambers is more smooth. 

Playing ocarina is pretty straightforward and not too complicated even if you have no previous experience with instruments. Double chamber ocarinas are giving more room to grow.

If I would start learning today, I would go for an Imperial City Alto Double Chamber, Key of C.

Ontario, Canada   2023-1-13

 


 

12-Hole AC (two ordered)

Hello, Bill... about the two AC ocarina order from August.

Good news! The ocarinas arrived today! I play tested them and they’re both amazing! Beautiful sound, solid, and consistent! Thank you and, of course, my thanks to Song Wei. I appreciate all the time, craftsmanship, and effort.

Regards

Missouri, U.S.A.   2022-10-19

 


 

Oak Leaf Triple BC Extended Range

Dear Bill,

I received my extended range triple chamber bass C ocarina and am having a blast with it. I'm not the most knowledgeable about ocarinas, but I know it feels a lot better to play than my alto and sopranos. I'm super excited to learn how to effectively use the other chambers while playing. Thank you for your excellent service. Please tell Song Wei thank you for me too. He's a wonderful craftsman.

Sincerely,
Pennsylvania, U.S.A.   2022-10-7
 

 

Triple AC

Hi Bill,

I just wanted to say that I received the triple AC ocarina today and I was in for quite the pleasant surprise! This ocarina has immediately become my favorite in my collection! I was surprised by the comfortable ergonomics, the easy chamber switching, its smooth yet easy-to-grip texture, and most of all, its sound! The sound of the ocarina is as smooth as its texture. The lower notes are resonant, expressive, and powerful, while the higher notes are very pleasant and do not require strenuous effort. It is such a wonderful ocarina that really helps to convey my emotion while playing it. 

     Please tell Song Wei that I love his work and that I am very happy with it. 

     On a side note, Bill, I was surprised that I didn't need much breath pressure on the higher notes of the first chamber as I do with the mini double. Don't get me wrong, I love the mini double, but this triple ocarina plays like a dream! I will definitely be ordering from Imperial City Ocarina in the future!

Have a pleasant night.

Connecticut, U.S.A.   2022-8-10
 

 

Double AG

Bill,
The ocarina arrived in the mail today, a couple of days ahead of the initial estimate. It looks good and sounds great! This is actually my first multi-chamber ocarina, and while it did take some getting used to at first, after only an hour or two of practice I’m already confident enough to start adding little ornamentations to my playing. Thanks again, and be sure to thank Song Wei as well, for offering such a variety of quality instruments at a very affordable price. I’ll probably be in touch with you again in a while once I save up the money for another Bull, but for now, thanks again!
Illinois, U.S.A.  2022-8-3
 

 

12-Hole BC

Hello again!

A few weeks ago I received a bass ocarina, 12 hole in the key of C, and I love it! I really love the tone of the purple clay best and, like the double chamber bass ocarina I ordered from you a few years back, I continue to be impressed with Song Wei’s work in making professional ocarinas. A true master of his craft!

That said, I’m interested in one more 12-hole bass ocarina in key of C.

       Please let me know the total and prepare for me a means to order.

Thank you in advance. Regards,

Missouri, U.S.A.  2022-7-29

 


 

Triple BC Extended Range, Xun BC

Hi Bill,

The package arrived today! Sooner than expected!

I absolutely love the triple bass extended range ocarina. What a lovely round sound!

     The Xun is going to take some work…. I played flute for years, so assumed it would be easy…. But the first time trying I could only get the lowest couple of notes to sound. After some work, I can get sound on the whole scale. But music on it is out of the question until I get more adept at getting a tone out! I know it just takes getting used to and at some point it will click.

     Anyway, I couldn't be happier with my experience and the products. And I can already tell that this triple bass is going to be my go-to ocarina, especially when I want to relax and be mellow.

Thanks for everything,

Texas, U.S.A.   2022-3-25
 

 

Triple AG Cantata (customized)

Hello Bill!

I hope you, Song Wei, and everyone at ICO had a peaceful holiday season and new year. Over the past few months the custom Cantata has become my #1 favorite ocarina in my collection, so I wanted to start by thanking you and Song Wei both for all your help and work with that piece. The other guys in the acoustic group with me love it too, they were able to hear me play the upper chambers from across a sizable lake, I’ll have to get a video for you next time.

     Today I’m here to add the Crazy Range Quadruple oc to my collection. I have no custom requests for this impressive piece, so let me know if there’s anything else we’d need here aside from the invoice before we can make that happen.

Thank you!

New Jersey, U.S.A.   2022-1-29

 


 

Crazy Range Quad BC

My quad bass just came in today! I dabbled a bit before I went to work, and I’d like to let Song Wei know that the ocarina is outstanding. It sounds phenomenal. Thanks so much!

Michigan, U.S.A.   2022-1-19

 

 


 

Double AC
Hello Bill,
The ocarina arrived a few days and I just tried it out, it is a very good instrument with a great resonance. Thank you very much for arranging and a great thanks to Song Wei :)
Kindest regards,
Nordrhein-Westfalen, Germany   2021-5-22
 

 

Oak Leaf Triple AG Extended Range
[glazed red-black]

 

Dear Song Wei,

I have a 3 chamber AG extended range ocarina from you - nicely glazed in red by Tina. It is a wonderful instrument and you bring much joy to the world:):)
Many thanks for your wonderful work and for making amazing ocarinas available and affordable.
Wishing you much happiness in the year of the ox, and wishing good friendship between China people and Australian people for ever.
Kind wishes,

Queensland, Australia   2021-5-22

 


 

Double BC

[painted brown]

Hi, 

I just received my BC Double Ocarina and it is absolutely perfect, thank you so much ! 

The color and finish are exactly what I wanted, the dark brown is beautiful. The sound is soft, extremely pleasing to hear and very easy to produce ! 

The ocarina is comfortable to hold and light enough for the size. I am so happy, you made my life better ! 

I'll definitely recommend ICO if anyone I know wants an ocarina or if I need another type !

Have a beautiful day!

Waadt, Switzerland   2020-7-27

 


 

Triple AF

Hi Bill,

I wanted to let you know my order arrived yesterday, 3 days sooner than I expected.

     You can imagine my surprise seeing the Fed-Ex truck pull up as I was enjoying my morning coffee with my sweetie on my front porch.

     I absolutely love both the ocarina and its case. The ocarina is beautiful, feels great, sounds mellow, and is a delight to play. Although I have only owned 12 hole ocarinas, this one is so easy to play and just inviting me to expand my abilities. There was no problem with the different fingering, no difficulty with breath or pitch. Everything seems easy and smooth about it.

     So, again, thank you so much for your craftsmanship, artistry and your conscientious business practices. It is truly appreciated.

Sincerely,

Oregon, U.S.A.   2020-7-21

 

 

12-Hole BC, Double AC, Triple BC

Hi Bill,

     My ocarinas have arrived and I'm very satisfied with the sound quality. I really enjoy playing on them. I like that they require not so much breath, compared to my other ocarinas.

     Maybe you will be interested in the fact that I know of your ocarinas shop thanks to this guy, who recorded such beautiful song (he mentioned about your brand in the description of the video):

https://youtu.be/UUXkU4PRA58

     I wish I also ordered the 12 hole Alto C ocarina. Please let me know how much would be the total cost of it including shipping to Poland.

Kind regards,

Śląskie, Poland   2020-6-1

 


 

12-Hole BC
[painted metallic silver with gold trim] 
     Hello Bill I just wanted to let you know that I got the ocarina today and finally got to play it. The sound is very resonant and pleasant to the ear. The silver and gold finish looks beautiful. Thank you for providing quality service and an excellent instrument. I can't wait to play and record music with this ocarina!
New Mexico, U.S.A.   2020-5-27
 

 

Oak Leaf Triple BC

     She arrived safe and sound this morning! It is a bit awkward and will take some getting used to as it is my first multi chamber but I really love it.
     Huge thank you to the whole ICO team! This ocarina has surpassed all of my expectations.
North Carolina, U.S.A.  2020-5-6
 
 

 

Triple BC Extended Range
[customized, 3rd chamber pinkie hole converted to full diatonic note]

Hi Bill,

     I'm writing just to let you know that my ocarina arrived yesterday evening. Of course I haven't had time to try it properly yet... However, I played some simple tunes on the first chamber and I absolutely love it!!! I love the deep and "earthy" tone of the first chamber, and every single note of all the chambers seems perfectly in tune!!! Besides, as you know I was worried about a lot of things (weight, hole size, breath slope, my oily fingers,...) but everything seems really good, and the ocarina fits perfectly in my hands and fingers!! Now, I just have to get used to this new (and bigger) instrument, especially with chamber switching (which I've never done before).

     You might be interested to know that I had to pay fees and taxes for about 31$ when the ocarina arrived in London. Of course I was expecting that, no problems at all, but maybe this information could be useful for your next italian customers ;-)

     Last but not least, I would like to thank you and Mr Song Wei one last time. Mr. Wei did a great job in manufacturing this little masterpiece I'm holding in my hands, and you helped me so much with every aspect and every choice!!! Thanks for being so patient and detailed in answering my thousand questions and my long emails!!! I've had a great experience with you guys, and I will surely come back to you in the future if I need more ocarinas!! And of course I will definitely recommend buying from you, when my friends need great ocarinas!!

     Thank you again for everything,
Forti-Cesena, Italy   2020-1-15
 

 

Triple BC Extended Range

Hi Bill,

Just a thank you:-

You shipped my ocarina on May 20 as promised; It was delivered on May 25 at 11:02 London time (your estimate of 7 to 9 days for delivery was too long); Very securely packaged; Excellent & attractive padded bag (really good padding!); Well balanced instrument with a great tone across the full range: good looking too; I'm very impressed with the instrument and the service;

Thank you very much - I'm sure we'll do business again,

London, U.K.   2019-5-25

 


 

 
Double SG

Dear Bill,

Thank you very much. I have received the ocarina, it is excellent. And thanks to Mr. Song for his great job.

Best regards,

Maryland, U.S.A.   2019-4-21

 


 

 
Stratus Triple AC

Bill,

I just received my ocarina at home and I have to say ‘wow’. It looks incredible and sounds as good as it looks. I think you nailed my idea with the finish. The notes are clean, all of them, and the breath curve is seamless. Congratulations once again. I gave you a hard time with the fingering and the coloring and ICO came through above expectations. Again, pass my gratitude to Mr. Song Wei.

Sincerely,

Sinaloa, Mexico   2019-4-14

 


 

Triple BC

Hi Bill,

The package actually came on Wednesday or Thursday, I have just been so busy with the ocarina I didn’t have time to tell you it arrived!

The ocarina itself is far better than I could have ever imagined! The blue pouch is a perfect fit, and nicely padded. The colour and look of the unglazed clay is fantastic! 

 

.....

 

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